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Is conversation still a useful metaphor for human-machine interaction?
A collection of thoughts & ideas on alternative metaphors for human-GenAI-interaction.
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Polished, published writing...eventually
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A digital garden as central space for my thoughts and writing
Why I built a digital garden: non-linear thinking, early web nostalgia, and the need for a personal space on the internet.
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Context engineering? Let's call it design
So...should we all go and explore context engineering? Yes, we should. And chances are that you've been doing it forever already.
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Saturday design thoughts
Designing for negative space
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Air Canada's bot mishap pre-dates ChatGPT
So if it's not a case of LLM hallucination, what did happen?
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The issue with LLM hallucinations: knowledge as a missing fundamental
Will we ever solve hallucinations in LLMs?
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My favorite ChatGPT use case: presentation prep!
Stress-free preparation...could it really work?
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Prompt thought: summaries
Our human-centered way of thinking about the writing process might not necessarily be the most logical for prompting LLMs.
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Online prompt workshop: de-biasing Dall-e
Join me in a fun and interactive prompt session! We'll de-bias Dall-e, and create images that are more like us.
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De-biassing Dall-e
Do we really want US moderators to rewrite Dall-e's prompts?
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Fingers crossed is a figure of speech, DALL-E!
DALL-E 3 is still digitally challenged.
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How to make ChatGPT more conversational
There's a prompt for that! A quick tutorial for designing conversational system prompts.
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An evening with ChatGPT - the september 2023 edition
Did I get this right? I can only use the ChatGPT browse feature when I let OpenAI collect my data?
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Conversational interfaces are not easy
Usability challenges of writing with AI: let people write!
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2 years and 700 members: insights from Convoclub
The top 5 challenges that conversation designers face, based on 300 real answers.
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Off to a good start
An onboarding checklist for conversation designers.
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Putting the design in prompt design
Blind prompting vs. prompt engineering — and what it means for conversation designers.
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Bye bye Alpaca...knowledge as the missing fundamental?
Wow, that went down fast!
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Microsoft: "you're using Bing wrong! You're not supposed to talk with it!"
You built a conversational interface and then expected people to use it just for search?
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Stay calm and keep thinking for yourself
My favorite resources for building a curious and critical frame of mind.
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What happens when AI has read everything?
Are you a writer scared that you might soon be without a job? Fear not! We need more books for AI to work properly!
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An evening with YouChat and Chatsonic — with a bit of a twist
Both can access the internet and retrieve recent information. Let's take them for a test drive.
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Hey ChatGPT, who's the boss?
Why does ChatGPT seem to 'know' things it shouldn't? The reason might be much more mundane than you think.
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Why ChatGPT is bullshit (and why we should design for that)
Surprisingly few people mention the fact that ChatGPT is, in the end, one big word-string-generator on steroids.
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An evening with ChatGPT (3)
Can ChatGPT take over some of my work as a conversation designer? Can it create an intent model for me?
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An evening with ChatGPT (2)
Let's build that classic hello world of conversation design: the Pizza Bot! Can we get ChatGPT to play along?
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An evening with ChatGPT
Part 1: you can call me Al. A conversation designer's first encounters with ChatGPT.
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Convo question: Should I learn programming?
As a conversation designer, should I know how to code? Some pros and cons.
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European chatbot conference: 10 talks that I'm going to rewatch
My personal highlights from the European Chatbot and Conversational AI summit.
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The lone convo designer: a checklist for a team-of-one
Just started as a conversation designer? Doubting whether you're doing things right? No worries, you're not alone!
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7 new skills to learn for conversation designers in 2022
Looking to fill up your convo design toolbox? Here are 7 skills to take your conversational AI career to the next level.
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The long and winding road
Looking back at 2 years of freelance work as a conversation designer and community builder.
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Convoclub: Clubhouse for conversation designers!
From now on, conversation designers, linguists, bot builders and language lovers can discuss their favorite topics on Clubhouse!
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How to create your own content quality audit
5 checks to keep your content on track — and your clients happy.
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You're not married to your texts
Relax, it's not about you :-) How to handle feedback on your content without losing your mind.
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Scrum for conversational teams: sprints
Adopting Agile methods? Avoid the pitfall of copying IT scrum to content teams.
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How do I become a conversation designer?
Conversation design is a career on the rise! Do you want to know how to become a chatbot or voice designer? Read on!
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Nieuwe editie voicelunch: language & linguistics!
Voor taalkundigen, conversation designers en iedereen die iets heeft met taal!
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Visual notes: Brian Roemmele @voicelunch
Sketchnotes of the Voicelunch session with Brian Roemmele — the best voicelunch I never attended.
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Hoe word ik conversation designer?
Conversation design is een vak met toekomst! Maar wat doet een conversation designer precies? En welke skills heb je ervoor nodig?
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Blender turned rogue?
Facebook's AI chatbot might just be saying what you want it to say…
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Online uitgeput? Pak een kruk
Zuigt Zoom je leeg? Zo blijf je overeind en wakker in een online vergadering.
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Understanding speech — Part 2
Want to know what you can do to make your voice action sound more speech-like? Part 2 covers backchannelling, discourse markers, and deixis.
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Corona is spreading…and so are the bots
How to build Coronabots responsibly — if you want to build one at all.
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Hildegard von Bingen
The original woman in voice. On international women's day, a tribute to the first named composer in history.
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Understanding speech — part 1
A primer of voice and speech terms for conversation designers. Part 1 covers breath, prosody, pitch, tone and intonation.
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Onthaast je voice action met SSML
Klinkt jouw Google Assistant ook zo buiten adem? SSML helpt!