18 entries
Claude analyzes a month of Maaike's own Claude Code transcripts: the verdict-turn economy, code-switching to Dutch under frustration, repair patterns, and a delegation gradient from one-step-at-a-time supervision to day-long autonomy.
The founding collection of conversation-analytic studies of institutional interaction. The editors' introduction sets out how talk at work differs from ordinary conversation: oriented to institutional tasks, with restricted or specialised turn-taking and particular inferential frameworks.
The foundational framework for how conversational participants establish mutual understanding. Introduces common ground and the grounding process as the basis of successful communication.
Argues that machines designed around planning models miss the inherently situated nature of human communication. Actions emerge from context and interaction, not from pre-formed plans.
Pragmatic meaning relies on communicative situatedness: knowing who you are, what you want, and what the other party understands. LLMs lack this situatedness, making their pragmatic outputs structurally different from human communication.
An accessible introduction to semiotics, explaining how signs, codes, and meaning-making work across language, images, and culture
A linguistic analysis of the types and sources of ambiguity in natural language, examining how multiple meanings arise from syntax, semantics, and context
Explores how the internet has transformed English, from emoji and capitalization choices to the way different generations learned to communicate online
A comprehensive textbook of classical rhetoric covering argument, arrangement, and style, with analysis of both ancient and modern examples
Investigates how language reflects the workings of consciousness, particularly how speakers manage the flow of information across spoken and written discourse
A classic introduction to how children acquire their first language, covering the progression from babbling to grammar and the debate between nature and nurture
Schegloff's foundational account of how turns are sequenced in conversation, covering adjacency pairs, pre-sequences, insertions, and the mechanisms that make dialogue coherent
The standard graduate-level textbook for NLP and speech recognition, covering everything from phonetics to dialogue systems with both statistical and symbolic approaches
Reveals the hidden structures of everyday conversation using conversation analysis, showing how small linguistic choices shape outcomes in negotiation, medicine, and everyday life
A writing guide grounded in cognitive science and linguistics, explaining what makes prose clear and elegant and why so much professional writing fails on both counts
Voor taalkundigen, conversation designers en iedereen die iets heeft met taal!
Want to know what you can do to make your voice action sound more speech-like? Part 2 covers backchannelling, discourse markers, and deixis.
A primer of voice and speech terms for conversation designers. Part 1 covers breath, prosody, pitch, tone and intonation.