8 entries
Claude analyzes a month of Maaike's own Claude Code transcripts: the verdict-turn economy, code-switching to Dutch under frustration, repair patterns, and a delegation gradient from one-step-at-a-time supervision to day-long autonomy.
LLMs produce fewer grounding acts than humans and tend to presume common ground rather than actively establishing it, exposing a structural gap between human and machine conversation.
The foundational framework for how conversational participants establish mutual understanding. Introduces common ground and the grounding process as the basis of successful communication.
A collection of thoughts & ideas on alternative metaphors for human-GenAI-interaction.
You built a conversational interface and then expected people to use it just for search?
Surprisingly few people mention the fact that ChatGPT is, in the end, one big word-string-generator on steroids.
Part 1: you can call me Al. A conversation designer's first encounters with ChatGPT.
Conversation design is a career on the rise! Do you want to know how to become a chatbot or voice designer? Read on!