library
Grounding gaps in language model generations
LLMs produce fewer grounding acts than humans and tend to presume common ground rather than actively establishing it, exposing a structural gap between human and machine conversation.
Tagged: conversational-grounding
7 entries
library
Grounding in communication
The foundational framework for how conversational participants establish mutual understanding. Introduces common ground and the grounding process as the basis of successful communication.
articles
Is conversation still a useful metaphor for human-machine interaction?
A collection of thoughts & ideas on alternative metaphors for human-GenAI-interaction.
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Microsoft: "you're using Bing wrong! You're not supposed to talk with it!"
You built a conversational interface and then expected people to use it just for search?
articles
Why ChatGPT is bullshit (and why we should design for that)
Surprisingly few people mention the fact that ChatGPT is, in the end, one big word-string-generator on steroids.
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An evening with ChatGPT
Part 1: you can call me Al. A conversation designer's first encounters with ChatGPT.
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How do I become a conversation designer?
Conversation design is a career on the rise! Do you want to know how to become a chatbot or voice designer? Read on!