How to design when the concept of operations is opaque?
On working with Claude: unlike traditional software, LLMs have no pre-baked concept of operations. You have to define it yourself, and that requires an expert-level mental model.
19 entries
On working with Claude: unlike traditional software, LLMs have no pre-baked concept of operations. You have to define it yourself, and that requires an expert-level mental model.
Vincent Rump introduces the Tri-System Theory (Shaw & Nave, 2026), which extends Kahneman's dual-process model by proposing a third cognitive system β artificial cognition (AI) β that actively participates in human reasoning and decision-making. The post argues that humans increasingly defer to AI outputs with minimal critical reflection, a phenomenon the authors call "cognitive surrender," which improves decision quality when AI is correct but degrades it when AI is wrong β while trust remains consistently high either way. This raises urgent questions about human autonomy, expertise, and responsibility as cognition becomes a hybrid, human-AI process.
Frank A. Kalman, a formally trained journalist, argues that using AI as a collaborative drafting partner is not a betrayal of craft but an honest extension of a writer's editorial process. He frames AI as a responsive thinking partner whose "wrongness" is productive, pushing the writer to clarify what they actually mean. The piece is a transparent, process-level account of how an experienced writer uses voice memos, AI chat, and iterative editing to reach a finished essay, positioned against the performative outrage of writers who conflate the suffering of drafting with the value of writing itself.
How conversation designers are evolving into LLMOps analysts, and why linguists are uniquely suited for monitoring, evaluating, and improving GenAI systems in production.
6 plugins that turn Claude Code into a full dev team in 5 minutes. Each one covers a different role; planning, design, code review, security, memory, and team coordination.
How I submitted my first merge request...after 20 years of trying to code
AI tools can accelerate research, but using them to avoid the hard work of learning undermines the development of independent thinking.
Being PO, scrum master, prompt designer, tester, eval writer and UX designer in a team of 3 means rethinking roles and processes on a daily, almost hourly basis.
The top 5 challenges that conversation designers face, based on 300 real answers.
An onboarding checklist for conversation designers.
Are you a writer scared that you might soon be without a job? Fear not! We need more books for AI to work properly!
As a conversation designer, should I know how to code? Some pros and cons.
Just started as a conversation designer? Doubting whether you're doing things right? No worries, you're not alone!
Looking to fill up your convo design toolbox? Here are 7 skills to take your conversational AI career to the next level.
Looking back at 2 years of freelance work as a conversation designer and community builder.
Adopting Agile methods? Avoid the pitfall of copying IT scrum to content teams.
Conversation design is a career on the rise! Do you want to know how to become a chatbot or voice designer? Read on!
Conversation design is een vak met toekomst! Maar wat doet een conversation designer precies? En welke skills heb je ervoor nodig?
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