library
Studies in conversational UX design
A collection of IBM Research studies on real-world conversational UX, examining how people actually interact with dialogue systems in deployed contexts
Tagged: interaction-design
2 entries
2 entries
A collection of IBM Research studies on real-world conversational UX, examining how people actually interact with dialogue systems in deployed contexts
Business-oriented guide to designing and deploying voice and chat bots, with a focus on use cases, personas, and getting from prototype to production