library
The Art of Co-design
A practical guide to co-design as a methodology, covering how to involve users and stakeholders as genuine creative partners rather than just research subjects
Tagged: design
25 entries
library
Typography Beyond Borders
A visual survey of typography across cultures and scripts, exploring how letterforms carry meaning beyond the Latin alphabet
seeds
Chatbots without AI
Can a chatbot-style UI work without generative AI, using decision trees, hyperlinking, and serendipity instead?
library
Building for everyone
A guide to inclusive product design from Google's perspective, showing how centering underrepresented users produces better products for everyone
library
Conversational UX design
Research-grounded framework for designing conversational interfaces, covering dialogue structure, turn-taking, context management, and the social dynamics of human-computer conversation
library
Conversations with things
Practical guide to designing voice, chatbot, and multimodal interfaces, with a strong focus on the craft of writing dialogue and handling the unexpected
library
Designing Across Senses
A framework for designing multimodal experiences that work across sight, sound, and touch, with practical guidance for accessibility and cross-sensory interaction
library
Designing Connected Content
Introduces content modelling as a discipline, showing how to structure content so it can be reused, combined, and delivered across channels
library
Designing Voice User Interfaces
The practical standard for VUI design: persona, dialogue flows, error handling, and the specific challenges of designing for voice from a Google engineer
library
e-Learning and the Science of Instruction
Evidence-based guidelines for designing online instruction, drawing on multimedia learning research to explain what works, what doesn't, and why
library
Gamestorming
A collection of over 80 workshop games drawn from innovative organisations, designed to unlock creativity, generate ideas, and move groups toward decisions
library
How people learn
Synthesises decades of learning science research to explain how people acquire, organise, and transfer knowledge, with implications for teaching and instructional design
library
Inclusive Design for a Digital World
Covers the principles and practice of accessible digital design, making the case that removing barriers for disabled users improves experience for everyone
library
Instructional story design
A practical framework for using narrative in instructional design, showing how to build scenarios that engage learners and transfer to real-world performance
library
Microcopy
A comprehensive reference and practical guide to writing the small, functional texts in digital interfaces: buttons, labels, error messages, and empty states
library
My Robot Gets Me: How Social Design Can Make New Products More Human
On the social design of robots and connected products: how to give them personality and presence without crossing into uncanny territory
library
Online invloed
A practical guide to online persuasion and behaviour design, showing how digital interfaces can ethically nudge users using psychological principles
library
Strategic Writing for UX
Shows how UX writing decisions connect to product strategy, with practical techniques for writing interface text that guides users and reflects brand voice
library
Studies in conversational UX design
A collection of IBM Research studies on real-world conversational UX, examining how people actually interact with dialogue systems in deployed contexts
library
The Design of Everyday Things
Foundational text on human-centred design, arguing that when objects are hard to use the fault lies with the design, not the user
library
Voice user interface design
The earlier technical-academic standard for VUI design, covering speech recognition, dialogue management, and usability principles for voice systems
library
Voicebot and Chatbot Design
Business-oriented guide to designing and deploying voice and chat bots, with a focus on use cases, personas, and getting from prototype to production
videos
My favorite AI tools - 2025 edition
An update on my favorite AI-tools...a never ending overview
videos
LinkedIn AI buttons: a little rant
A rant about LinkedIn's AI buttons.
videos
An evening with Copilot for Powerpoint: please bring Clippie back!
A hands-on exploration of Microsoft Copilot for PowerPoint, testing its capabilities for presentation creation and editing, with humorous comparisons to the legacy Clippy assistant. Copilot has significant limitations in understanding context and user intent, particularly with non-English content and specific editing requests. The AI assistant struggles with co-reference resolution, making it difficult to understand which slide or element I am referring to. Copilot cannot directly access or interact with PowerPoint Online, limiting its functionality for cloud-based workflows. The fallback responses are repetitive and lack conversational variety, making the user experience frustrating. Despite being positioned as an AI assistant, Copilot performs worse than the legacy Clippy assistant from the 1990s in practical usability. Dutch language support is officially unavailable, creating barriers for non-English users even when prompting in English. My experience raises questions about the readiness of Copilot for PowerPoint as a production-ready tool for content creators.