5 entries
Annotation of So, Cheng & Krishna Murthy (2026). CHI EA '26. Proposes a spectrum of LLM interface metaphors from anti- to hyper-anthropomorphism to encourage critical engagement.
Annotation of Masure (2019). Interface Critique no. 2. Argues against user-centered design as a reductive framing, tracing from Xerox Star through Don Norman to experience design.
Running scratchpad for the Guildford conference talk. Ideas as they arrive.
Anthony Masure traces UCD from Xerox Star through Don Norman, arguing that design cannot be centered on anything. A world built on invisible technology is a world without experience.
Collects over 12,000 open-ended metaphor responses from a nationally representative US sample across 12 months, developing a systematic framework to quantify how people conceptualise AI. Finds that Americans increasingly perceive AI as warm, competent, and human-like, with attributions of warmth and human-likeness rising significantly in the year after ChatGPT's release. Demographic variation matters: women, older individuals, and people of colour are more likely to attribute human-like qualities, and these perceptions strongly predict trust and willingness to adopt AI.